Last updated: July 2026. Herbal Power ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us when you use our website.
1. Information We Collect
When you browse our site, create an account, or place an order, we may collect your name, email address, phone number, shipping address, and payment-related information (processed securely by our payment partner, Razorpay). We also collect basic usage data such as pages visited and items added to your cart.
2. How We Use Your Information
We use your information to process and deliver orders, communicate order updates, respond to support requests, and improve our products and website experience. We do not sell your personal information to third parties.
3. Payment Information
All online payments are handled by Razorpay through a secure, encrypted gateway. Herbal Power does not store your card, UPI, or net banking credentials on its own servers.
4. Cookies
We use cookies and similar technologies to keep you signed in, remember items in your cart, and understand how visitors use our site. You can disable cookies in your browser settings, though some features may not work as expected.
5. Sharing of Information
We share information only with trusted service providers who help us operate our business — such as payment processors and courier partners — solely for the purpose of fulfilling your order. We do not share your data with third parties for their own marketing purposes.
6. Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You may access, update, or request deletion of your personal information at any time by logging into your account or contacting us directly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out via our Contact Us page.
